1. Information We Collect
ClearKitPDF may collect information that you provide directly and information generated automatically when you use our website or services.
Information you provide
- Account information such as your name, email address, and authentication details when you create an account.
- Contact information and the contents of messages you send through our support or contact forms.
- Information you choose to provide when using optional features or communicating with us.
Information collected automatically
- Device, browser, operating system, language, and basic technical information.
- IP address and approximate location information that may be derived from it.
- Pages, tools, links, and general interactions with the website.
- Cookie and similar technology information, where enabled.
2. How We Use Information
We may use information to:
- Provide, operate, and maintain ClearKitPDF.
- Process files and deliver requested results.
- Create and manage user accounts.
- Respond to support requests and contact messages.
- Remember preferences such as language settings.
- Monitor performance, troubleshoot errors, and improve our services.
- Help protect the service against abuse, fraud, and security threats.
- Display and measure advertising where advertising is enabled.
- Comply with applicable legal obligations.
3. Files & Document Processing
ClearKitPDF is designed to process documents when you ask a tool to perform an action such as converting, compressing, merging, splitting, editing, or otherwise processing a file.
Your documents are yours.
We do not claim ownership of the documents you upload. You remain responsible for making sure you have the right to upload and process each file.
Uploaded files may temporarily pass through systems used to provide the requested tool. We aim to retain temporary processing files only for as long as reasonably necessary to complete the requested operation, subject to the technical design of the specific tool and any legal or security requirements.
Do not upload highly sensitive information unless you have considered the risks and are comfortable using the relevant ClearKitPDF tool.
5. Advertising & Third Parties
ClearKitPDF may display advertisements supplied by third-party advertising providers. These providers may use cookies, pixels, device information, IP addresses, or similar technologies to deliver, personalize, limit, or measure advertising, depending on the provider and configuration.
Our current website includes Adsterra advertising components. Adsterra states that advertising technologies may use cookies and similar technologies for relevant advertising and measurement. Their own privacy and cookie policies apply to their processing. View Adsterra privacy information →
Third-party services have their own privacy practices. We recommend reviewing the policies of any third-party service that you choose to use.
7. Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining security, resolving disputes, enforcing agreements, and meeting legal obligations.
Retention periods can differ depending on the type of information and the feature involved. Temporary uploaded files are intended to be handled according to the retention design of the relevant processing service.
8. Security
We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, loss, or destruction.
No internet transmission or storage system can be guaranteed to be completely secure. You should use appropriate caution when uploading or sharing sensitive documents.
9. International Data Transfers
ClearKitPDF and its service providers may process information in countries other than the country where you live. Where applicable law requires safeguards for international transfers, we will seek to use appropriate mechanisms for those transfers.
10. Your Privacy Rights
Depending on where you live and the laws that apply to you, you may have rights relating to your personal information, including rights to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of personal information, subject to legal exceptions.
- Request information about how your data is collected, used, or shared.
- Object to or restrict certain processing where applicable.
- Withdraw consent where processing is based on consent.
- Opt out of certain advertising or sale/sharing activities where applicable law provides that right.
To make a privacy request, contact us through our Contact Us page. We may need to verify your request before completing it.
11. Children's Privacy
ClearKitPDF is not intended to knowingly collect personal information from children where doing so is prohibited by applicable law. If you believe a child has provided personal information to us in a way that violates applicable law, please contact us so that we can review and take appropriate action.
12. Changes to This Policy
We may update this Privacy Policy when our services, technologies, legal requirements, or privacy practices change. When we make material changes, we may provide additional notice where required.
The updated version will be posted on this page with a revised "Last updated" date.
13. Contact Us
If you have a privacy question, want to exercise a privacy right, or have a concern about how your information is handled, please contact us through our Contact Us page.
Privacy & support requests
We'll review your request and respond as appropriate.